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Answering Advantage
- Consumer Services
- Memphis, TN
About this business
Answering Advantage is a woman-owned business that began in 1997 and provides phone answering and call center services to customers in Memphis, the Mid-South, and throughout the United States. We have the Southern politeness without the accent. The company began as an all medical answering service and quickly began offering commercial call services. Our goal is to provide a better answering service experience and are an extension of your business, treating callers the same way you would. Our Memphis call center is web-enable... read more
Location details
3181 Poplar Ave # 224, #224, Memphis, TN, 38111, United States
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Answering Advantage has done an amazing job for my company. I have my clients comment on what a great staff I have that answers my phone. I always let them know it is the wonderful folks at Answering Advantage. Thank you so much for taking care of me over the last 17 years. I truly appreciate everyone with Answering Advantage.
We have enjoyed using Answering Advantage as an after hours extension of our office for about 9 years now. The Advantage team has always been friendly and thorough with their communication, making them a great partner with our after hours services. Thanks for helping us do a great job with our clients.
We are a large Internal Medicine office who has used Answering Advantage since 1998. I have worked with them for the past 3 years and it has always been a positive experience. We went through a period of time when we were having problems with our phone system. Out of nowhere the phone system would go down, at times for the work day. Answering Advantage was truly there for us. They would take messages from our patients and email them to me. Then our phone room distributed to the appropriate team member so we could conti... read more
We had the opportunity to use Answering Advantage while our office was closed for a week. Upon returning calls, our clients thought we had added a new person to our team. Seamless! Way to go Answering Advantage!
We have worked with Answering Advantage for several years now. We would be unable to service our customers without the assistance of Answering Advantage. They work around the clock to ensure we do not miss any calls and do so thoroughly, promptly, and accurately. Susan and her team have always been approachable, kind, and efficient.
Frequently asked questions about Answering Advantage
How is Answering Advantage rated?
Answering Advantage has a 5 star rating with 26 reviews.
When is Answering Advantage open?
Answering Advantage is open now. It is open 24/7.