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Answering Advantage
- Consumer Services
- Memphis, TN
About this business
Answering Advantage is a woman-owned business that began in 1997 and provides phone answering and call center services to customers in Memphis, the Mid-South, and throughout the United States. We have the Southern politeness without the accent. The company began as an all medical answering service and quickly began offering commercial call services. Our goal is to provide a better answering service experience and are an extension of your business, treating callers the same way you would. Our Memphis call center is web-enable... read more
Location details
3181 Poplar Ave # 224, #224, Memphis, TN, 38111, United States
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We have worked with Answering Advantage for several years now. We would be unable to service our customers without the assistance of Answering Advantage. They work around the clock to ensure we do not miss any calls and do so thoroughly, promptly, and accurately. Susan and her team have always been approachable, kind, and efficient.
Our firm has worked with Answering Advantage for close to 20 years and we receive excellent service from all people there. Adrianna, Tiffany, and Susan are great people to work with and very professional. We appreciate all their efforts with how they help with our business. Thank you so much ladies! Your hard work does not go unnoticed!
Our law firm has used Answering Advantage since 2017. We have found them to be dependable, flexible, and open to trying unique ideas to meet our needs. They have been a life-saver for us during Covid, ice storms, and phone outages. They contact us quickly per our agreement if clients need us during the night. We have no regrets using them and recommend them highly. In a time when many people work but don't seem committed, they seem to really care!
We have been a customer of Answering Advantage for many years! Their staff is very professional and courteous! They are easy to work with and always accommodating when we have last minute changes. I highly recommend Answering Advantage and their wonderful team!!
We have used answering advantage for 16 years. We have a fairly complicated on call system with three disciplines on call each week with three levels of escalation. Nobody is perfect, but Answering Advantage is as close as we have ever found!
Frequently asked questions about Answering Advantage
How is Answering Advantage rated?
Answering Advantage has a 5 star rating with 20 reviews.
When is Answering Advantage open?
Answering Advantage is open now. It is open 24/7.