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Answering Advantage

5.0
  • Consumer Services
  • Memphis, TN

About this business

Consumer Services

Answering Advantage is a woman-owned business that began in 1997 and provides phone answering and call center services to customers in Memphis, the Mid-South, and throughout the United States. We have the Southern politeness without the accent. The company began as an all medical answering service and quickly began offering commercial call services. Our goal is to provide a better answering service experience and are an extension of your business, treating callers the same way you would. Our Memphis call center is web-enable... read more

Location details

3181 Poplar Ave # 224, #224, Memphis, TN, 38111, United States

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5.020 reviews
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Mike Hamby's profile image
Mike Hamby 
10 months ago

Answering Advantage has done an amazing job for my company. I have my clients comment on what a great staff I have that answers my phone. I always let them know it is the wonderful folks at Answering Advantage. Thank you so much for taking care of me over the last 17 years. I truly appreciate everyone with Answering Advantage. 

Bob Krypel's profile image
Bob Krypel 
11 months ago

We have enjoyed using Answering Advantage as an after hours extension of our office for about 9 years now. The Advantage team has always been friendly and thorough with their communication, making them a great partner with our after hours services. Thanks for helping us do a great job with our clients. 

M Gervis's profile image
M Gervis 
10 months ago

We are a large Internal Medicine office who has used Answering Advantage since 1998. I have worked with them for the past 3 years and it has always been a positive experience. We went through a period of time when we were having problems with our phone system. Out of nowhere the phone system would go down, at times for the work day. Answering Advantage was truly there for us. They would take messages from our patients and email them to me. Then our phone room distributed to the appropriate team member so we could conti... read more

Jessi Sneed's profile image
Jessi Sneed 
a year ago

We have worked with Answering Advantage for several years now. We would be unable to service our customers without the assistance of Answering Advantage. They work around the clock to ensure we do not miss any calls and do so thoroughly, promptly, and accurately. Susan and her team have always been approachable, kind, and efficient. 

Christy Williams's profile image
Christy Williams 
a year ago

Our firm has worked with Answering Advantage for close to 20 years and we receive excellent service from all people there. Adrianna, Tiffany, and Susan are great people to work with and very professional. We appreciate all their efforts with how they help with our business. Thank you so much ladies! Your hard work does not go unnoticed! 

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Frequently asked questions about Answering Advantage

How is Answering Advantage rated?

Answering Advantage has a 5 star rating with 20 reviews. 

When is Answering Advantage open?

Answering Advantage is open now. It is open 24/7.