Ferman Mazda Service

Law Abiding 

on Google

2 months ago

I scheduled an early online appointment. When I arrived , Linda agreed to me with a warm smile. She clearly explained what they were going to do and kept me informed during my wait. She made suggestions as to what was needed without any pressure. The service department and advisor have earned my business. 

Anna Champagne 

on Google

6 months ago

I have been using Ferman Mazda of Brandon for about 5 years for my Mazda CX5. I always have a wonderful experience. Sam is the best service representative. He is honest and very helpful. If I have problems with my vehicle, he takes extra time to check into warranties for me. He has also helped me several times for same day tire issues. Additionally, Sam does a great job at giving me a heads up on wait times. I don't mind waiting because the waiting area has coffee, water, and snacks. Sam has also given me a loaner vehicle if... read more

RC Champ 

on Google

6 months ago

Sam is the man. He has always taken care of us. Always up front about what the charges are and where they come from. The whole Mazda service department is great. (only the techs and Service reps, managers are useless with great people like Sam) Thanks for keeping us in the road 😁👍 

Ron moniz 

on Google

4 months ago

They contacted us about a used Hyundi they wanted to buy and came back with wrong info saying the car had biohazard problem that was a lie you should’ve just said you didn’t want to pay the amount . Wrong way to deal with the public Taylor 

Cher E 

on Google

2 years ago

I wish they had a shuttle to get around. Wait time was a few hours but they always do an excellent job! Bring your laptop to work on and have a coffee while you wait.