Home Comfort Alliance - Redmond

Monad Metatron 

on Google

2 months ago

WARNING: Zero Respect for Warranty, Home Comfort Alliance Project Manager: Geoff New Construction Home (Built by LGIHomes) ​I am writing this review to warn any prospective customers, particularly those with new construction or warranty claims, about the appalling experience we had with Home Comfort Alliance. This was not a simple repair; this was a complete failure of installation, service, and professional conduct that dragged on for nearly three months and deeply disrupted our lives. ​We purchased a new construction hom... read more

Crystal Conant 

on Google

a week ago

Best duo and masters of all things HVAC. Ina and Mikel were the absolute best human beings to work with. Not only did they do a fantastic job installing a new furnace and AC unit, but they were enjoyable, professional, happy, answered all of my questions and were so easy to have in my home. They both take great value in not only doing the job well, they are also craftsmen. They want you to know that they completed the install as if it was being done in their own home. I highly recommend working with them! They were my favori... read more

Guan Alan 

on Google

3 months ago

Drew’s team did an excellent job replacing our furnace. They were fast, efficient, and very professional. They kept everything clean in our home and garage and were very patient in explaining all the questions I had. We really appreciate their great service and highly recommend them to anyone in need of HVAC work. 

J Xanthakis 

on Google

2 weeks ago

Home Comfort installed a tankless water heater and after a few years a leak in the re-circulating hot water line developed. All the fittings used to install the tankless water heater were Shark fittings. They are not known for long life service. We requested that all the Shark fittings used, to be replace by soldered in copper fittings. Ryan came out and replaced the Shark fittings where it was leaking. He scheduled us for the next day to replace all the remaining fittings. Ryan did a great job, took precautions to ensure th... read more

Zale Leung 

on Google

4 months ago

Feb/2025 installed our heater was great. We turn off the heater during the summer. We were trying by o turn back on lately. It won’t work. We thought the heater may have issue and still under one year warranty. We called them back. The lady answer the phone was nice and sending me a technician to my house. Here is the thing everyone has to be careful!!!!! The technician went to my house to check the heater and said it is not their heater problem. It is the thermostat issue. Then he said you need to change the thermometer. I ... read more