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Nusenda Credit Union
- Credit Unions
- Albuquerque, NM
About this business
Nusenda Credit Union, a trusted ally for individuals and businesses alike, conveniently located at 6125 4th Street NW in Albuquerque, New Mexico and serving the region from Los Ranchos De Albuquerque to Albuquerque itself. Offering a comprehensive suite of financial services, Nusenda acts as a financial advisor, mortgage provider, and financial counselor for their customer's unique needs. Join Nusenda Credit Union. It is your trusted banking companion, blending expertise and convenience to make your financial dreams possible... read more
Location details
4100 Pan American Freeway, Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I received a letter for Nusenda about my house insurance that I have to contact at the number provide in the letter. I went to the office and the letter was a scam. I want to share this so you let know everyone about this. Thanks Dina
Drove up to atm and machine wouldn’t take my cash deposit, twice. The person in front of me was frustrated because the atm wouldn’t work. I went to drive through had to wait more time for some help which is frustrating because of the heat. When. I called to speak to a manager I was on hold for 20 minutes. Eventually it was explained that Nusenda has no control over the CU anytime atms therefore can’t put a sign up for patrons to let them know that the machine can’t handle certain transactions. So frustrating!!!
Bait and switched on loan APR. Got a quote online that was slightly better than others, so accepted and started the process. Was told it would take 1-2days to complete the process due to having to process as new member but not told his also included having to visit in person. After inquiring to proceed no times were available the next day and the APR rate was ~0.5% absolute higher. When asked Nusenda said the quote can change due to credit score then proceeded to walk themselves in a hole by showing I was in the highest tier... read more
After having what I thought was the worst possible experience possible at this branch and I felt the need to talk to a manager. I was so angry that I could hardly even explain my situation to her. She was calm and very customer service oriented (I believe her name was Cody) and helped me take care of my situation. She had a gentleman by the name of Jordan help me out and in the end I walked out feeling relieved and a lot more optimistic about everything than when I walked in. I even got a follow-up call to ensuey situation w... read more
Getting two people added to a non-profit business account was made excruciatingly complicated by Kassandra Uribe. She did not complete paperwork correctly, sent multiple extremely unprofessional emails, despite being corrected twice she continued to contact the wrong person repeatedly, and apparently doesn't know how to use a telephone to communicate. I will not be using the branch on 4th street as long as this person is employed by Nusenda.
Frequently asked questions about Nusenda Credit Union
How is Nusenda Credit Union rated?
Nusenda Credit Union has a 4.7 star rating with 29 reviews.
When is Nusenda Credit Union open?
Nusenda Credit Union is closed now. It will open tomorrow at 9:00 a.m.