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1170 Burnett Ave, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'll try to be succinct, and brief 1 star is for responsiveness alone. The project manager we worked with was always responsive and offered many times if something wasn't done right, they'd do it again. The problem is after its done wrong more than once you just want them out of your house. We hired them for a bathroom remodel and to trim the window and walls in front living room. The appk 13k project was set to take 3 days (give or take). Project budget remained unchanged, timeline not so much (2 weeks). 1. The wallpaper wa... read more
The service was gutter cleaning and leaf guard installation. When Jason stopped by, my gutters were literally growing weeds. The city tree on my property has caused high maintenance of the gutters. Decided to have leaf guards installed which will hopefully lessen the task of cleaning. All staff were very professional and personable. Communication was great. THANK YOU to Mark who showed me the Leaf Blaster guard which I think will work better than the easy lock screen that I initially selected. They were pricier but Quali... read more
Ryan provided an informative presentation of the products offered. After comparing quotes from 3 or 4 local companies I selected Quality First for installation of five (5) windows. Ryan and I were in constant contact from signing of the contract to the finished installation. We are happy with the product. No observed issues with the windows or installation.
Worst window installation ever. I wouldn’t have these guys back to install a light bulb. Beat the old frames to death because they didn’t measure right when they ordered the windows, then sliced the vinyl and left huge gaps that they just plugged with caulking, Cracked the stucco, Caulking, all over the vinyl. Just a hack job. They called me about once a year when they try to solicit more work and when I tell them sure, as long as you come fix your mess, then they’ll ghost me for another year or so. If they come knocking on ... read more
Extremely poor quality and service. I purchased insulation from this company. The subcontractor they hired damaged the bathroom fan during installation. Initially, the company denied responsibility, but after a month of back-and-forth phone calls they finally replaced the fan. Unfortunately, the technician sent to install the replacement spoke no English at all, making it impossible to ask questions or communicate concerns. Fast forward six months to today: mold has developed in two bedrooms. I contacted a roofer, thinking ... read more
Quality First Home Improvement, Inc. has a 4.4 star rating with 221 reviews.
Quality First Home Improvement, Inc. is open now. It will close at 5:00 p.m.