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The Waterworks is a privately-owned and full-service plumbing company in Columbus, Ohio, founded in 1935. We want you to be 100 percent satisfied with your entire experience, from the time you place a call, to the time our technician leaves your home or business. As Central Ohio's largest full-service plumbing, drain cleaning, heating, and cooling company, we offer a variety of plumbing and HVAC services to both our residential and commercial customers. Our Columbus plumbers offer superior response times and the strongest gu... read more
550 Schrock Rd, Columbus, OH, 43229, United States
Get directionsI use both Waterworks for my plumbing repairs and ************ for my HVAC maintenance each year or a needed. I find the technicians highly knowledgeable and professional in their work. I would recommend both to any of my friends in need of their services. I would also like to add that the office personal I engage with when I schedule appointments keep me updated on the repair service and are nice to work with.
Business response:
*****, Thank you for your kind words and thoughtful post. We are most grateful that you continue to call The Waterworks when you need us. Have a great week! Joan
I have a maintenance plan from the Waterworks. My Spring check up was last week and I was very pleased with the experience. Bobby checked and cleaned the air conditioner, offered to replace my furnace filter and was courteous and professional.
Business response:
*****, thank you so much for your kind words and positive review. Having the preventative maintenance plan is helpful because it takes the worry and reminder off of your 'to do' list. We appreciate your patronage! Joan
Had an emergency problem . Neighbor recommended I call waterworks. In a short time they were at our home and very efficiently took care of our problem. I thought the cost of service was very reasonable. Will use them again.
Arthur and Q were fantastic. We fortunately had very minor issues, which is always a plus, but that aside, they were friendly to us and our dogs, complimentary of our home, and willing to educate us on our water a little more. We are new homeowners and really appreciated their insight on managing our well water / water softener, etc., on top of the information they provided about the leaks we were experiencing.
Business response:
Dear *****, Thank you for your excellent review! We are always so pleased to hear about our technicians going above and beyond for our customers. Arthur and Q are two of our finest and we are thrilled they made a lasting impression on you and your dogs. We are happy your issues were minor and we will be there for you in case they are not. Thank you for choosing The Waterworks.
On time, polite, knowledgeable of the community and various sewer scenarios in the area. Addressed the problem quickly and thoroughly, wore a mask (Covid), did what we thought might cost $1000s for $350, and cleaned up. 2 hours in and out. Extensive root penetration in sewer between house and main. 1 year guarantee and $250 for a follow-up redo. Andy Thomas was specifically recommended by several neighbors as he grew up in the area and was known for honesty and strong work ethic. Spouse and I are both physicians and know goo... read more
Business response:
We are truly grateful for customers like you who see the value and level of expertise in our company and technicians like Andy, he is one of our best! Thank you so very much for the kind words and positive review. It means alot to us all! Thank you for choosing The Waterworks! Joan
Service rep was very professional, courteous, and helpful discussing options for replacing our “in series “ gas and electric 40 gallon water heaters. He replaced the defective tanks and had everything cleaned up all the same afternoon. I was amazed with the service. I called with the leaking tank on Thursday afternoon and on Friday afternoon all was completed. Thank you!
Business response:
Dear *****Thank you for your positive review! We are very appreciative of your taking a moment to provide feedback about your service experience, and especially, for calling The Waterworks for your plumbing and drain needs! Have a great day. Joan
Very friendly, responsive and hard working. I would recommend this company no doubt
Business response:
Hello ****, Thank you so very much for your 5-star review and taking a moment to provide such valuable feedback. We are grateful for you and for your patronage! Have a great day! Joan
Josh and Cody installed a new furnace and air conditioner in 3-4 hours, very professional.
Business response:
Thank you, ******, for your kind words! Josh and Cody are exceptional technicians. We are very proud of them! Thank you for choosing The Comfortworks for your HVAC needs. We are at your service. Thank you - Rhonda
The Waterworks has been a top notch company to do business with. I have had them out to my house a few times in the past few years. They were courteous, knowledgeable, and fair. On two occasions, I had three different companies come out to do an estimate. Waterworks not only came out to do the estimate, but they also identified the problem as something else entirely, and were the only ones to do so! The fix that Waterworks proposed was easier, faster, and cheaper. In fact, their tech looked at one of them and realized it was... read more
Business response:
Hello ******, Thank you for such a thoughtful and positive review ! We are thrilled our knowledgeable technician found the best solution to meet your needs. We are appreciative and grateful for your repeat business and will continue to come to your aid when you need us. Thank you for choosing The Waterworks! Joan
The Waterworks Plumbing, Drain, Heating & Cooling has a 4.9 star rating with 1,696 reviews.
The Waterworks Plumbing, Drain, Heating & Cooling is open now. It is open 24/7.