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Ferman Mazda Brandon
- Car Dealers
- Tampa, FL
About this business
Location details
9809 E Adamo Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedIt's the cleanest, most modern dealership I've ever visited.
RecommendedJust bought a new mazda cx5 suv, sun roof, boise speakers...wow..our sales person was CHRIS who knew answers to everything!!
Recommended
What a joke the service dept is. I will not be purchasing another vehicle with Ferman Mazda.
This place is a well oiled machine. I purchased a cx5 in 2021 and I'm very happy with the car. Every time I come to the dealership for anything I wind up with $1000 plus bill. This is on a car that's barely 3 years old and has only 38,000 miles on it. The last time I was told I needed three tires, two different filters and a belt tensioner for a grand total of $1400. I know nothing about cars, but after looking on Google, I found that a belt tensioner in a CX5 2021 should last for the lifetime of the car. I quickly went to... read more
I struggled with whether or not to write this post and review. But, the more I thought of it...the more I believe I should share my story. I am disappointed with Ferman Mazda Brandon beyond measure. On November 8th, 2019 I purchased a 2019 CX-5. I received a good value on my 2016 Cx-5 as a trade-in. I put $10k in cash down on the car. I financed the rest .Due to the way the transaction was arranged I was due a refund of almost $6,000.00 back. It took 4 months and 5 days for me to get the money. I made 17 phone calls and mad... read more
Business response:
Hi Tim, I do apologize, based on your review that you feel you didn't have a good experience at the dealership. If I can ever be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235
Every time I’ve been here with the exception of maybe 2 oil changes has been a headache. I bought my car New in December 17. Shortly after I noticed my car was infested with dead bull ants. Under the mats, in the center console, in the cigarette lighter / charger port (to the point it was non-working) and inside the dome lights. So apparently the car was not properly inspected / washed before hand. I’ve been given quotes for work where they tried to charge $$$ and they never checked my warranty. Today, same thing. I was tol... read more
Business response:
Hello Robin, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Mazda of Brandon. Based on your comments I would believe you didn't have a good experience at the dealership and I do apologize for that. Please feel free to give me a call at anytime to discuss further and if I can be of assistance in helping you. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235
They need better customer service agents in this location. Jenny Cunningham is completely rude and obviously doesn't care about her job or clients. She was smug in my response to how displeased I was with the service I had done to my vehicle. I wouldn't go back if you paid me! Complete waste of my time.
Business response:
Hello Darlene, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Mazda of Brandon. I do apologize that you feel that way and for the experience that you had. Please feel free to give me a call at anytime to discuss further and assist you in the future to help make your experience at the dealership a 5 star. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256
I took my car to Ferman Mazda Brandon,Fl in November because it was running so hard. they did a recall where they emptied all my personal belonging all over my car and they changed my brakes and repaired the axle on passenger side. I picked my car up and it was dirty and still running the same. I complained and they told me to bring my car back. took it back they changed the spark plug the Manger then told me my car is running perfect. my car was still running terrible but I thought ok they said it was fine. my car got worse... read more
Frequently asked questions about Ferman Mazda Brandon
How is Ferman Mazda Brandon rated?
Ferman Mazda Brandon has a 4.6 star rating with 1,724 reviews.
When is Ferman Mazda Brandon open?
Ferman Mazda Brandon is closed now. It will open tomorrow at 12:00 p.m.