Ferman Chrysler Jeep Dodge Ram of New Port Richey

Av8r 

on DealerRater

6 years ago

Outstanding service I had a 7:30 am appointment for an oil change and tire rotation. I was in and out in less than 30 minutes. Jason took great care of me and kept me informed of what was being done. 

SUSIEQDANCING 

on DealerRater

6 years ago

Gas Saver needed service The problem was resolved and was done with courtesy. After the service was completed Steve explained what had been done. I had to be shuttled to my house and back since it took a while to complete. 

tamara0766@yahoo.com 

on DealerRater

6 years ago

Outstanding All the staff here at ferman, are very nice and extremely Helpful, they make you feel at ease with all your concerns!! I bought my Chrysler , in 2013 from John Widing , And as always He did a outstanding job , making sure I was happy with my purchase And all the details, I continue to use this dearler ship for all my car needs , my Advisor for my oil change s and repairs is Jamie , He is Always very kind with a smile on his face , and he really cares and listens to all my concerns with my vehicle . Ferman s price... read more

robeea15 

on DealerRater

6 years ago

Awesome team! Ferman was my third stop on the tour of dealerships. So by time we negotiated I was already on edge and frustrated. And despite the fact i was trading in a vehicle that was a lemon and in the red on LTV... i was treated with respect. They were extremely transparent about the offer and made me feel like my business was of value to them. I would even go so far as to say they made me feel like family Thank you FERMAN and Tracy 

JAZZLOVERFORYOU 

on DealerRater

6 years ago

Great service dept Problem-free service It went great Jason the service rep was very knowledgeable Great coffee, great snacks, clean waiting area everyone walking past smiles very friendly environment 

mdm68123 

on DealerRater

6 years ago

Service/Repair Multiple Issues Everytime I visit the service department for service or repair, Becky, my service advisor, takes excellent care of me. She is truly amazing! She gives me a detailed printout of what's wrong with my vehicle, explains what needs to be done and tells me how much it will be. She understands that I am very busy and have to have a vehicle to get to work and provides me with a loner car every time! She calls me and updates me on the progress of the repairs, time frame, and costs, so there are never an... read more

JASONBLAKE33624 

on DealerRater

6 years ago

Courteous fast and responsive The work that I had done was a recall item. The service department was able to get the truck in and out in a very timely fashion which is greatly appreciated. 

mxmom377 

on DealerRater

6 years ago

Becky was very helpful and was able to resolve the issues. Our issues were inspected and I was provided an action plan to have them taken care of in a timely manner. Becky was friendly and a pleasure to work with! 

girlonza 

on DealerRater

6 years ago

On Friday night about 10pm my dodge truck went south The water pump on the 2015 3500 went out south of Ocala Fl the tow truck driver was kind enough to tow us to Tarpon Springs about 100 miles. He gave me little hope of getting it fixed before Monday. I was put in touch with the dealership there and my experience was the best I ever had. Another tow truck dropped the truck to the dealership. Jamie got a new Jeep and told me to drive it and he would call me when it was done and in just a few hours the truck was back on the ro... read more