This profile has been claimed by the business owner or representative.
4023 U.S. Highway 19, New Port Richey, FL, 34652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great service rep! The service rep made sure everything went fine and quickly. Great job! Checked brakes and found out that they did not need replacing. Car was cleaned when picked up. Great job!
Business response:
We look forward to serving you in the future!
Painless Thank you Adam for your straight talking and no hassle purchase process. From test driving the car to signing the finance paperwork everything was very smooth. I am looking forward to enjoying my new wheels !
Business response:
Thank you for your review. We look forward to serving you in the future.
Awesome employees This place is great! They get you in right away and take excellent care of your car. Great people work here, great service! Thanks for your help always.
Business response:
Thank you for your review! We look forward to serving you in the future.
Great experience Great Dealership! Oleg is the best sales person I’ve ever known. Knowledgeable, friendly and helpfully inquisitive vs high pressure. Their service department is great too. My antenna broke on my new Jeep Compass so I brought it in and Jamie was great. The service team knocked it out in less than an hour. Finally I had a problem with my financing and Robert met with me on short notice and resolved my problem quickly. Great experience!
Business response:
Thank you Jeff!
Service personnel were good but service time excessive. I was scheduled for 8am for oil & filter change was told it should not take long. After 2 hours I went to the service desk to ask if there was a problem and Steve said it should be there soon. Normally this procedure takes less than an hour with an appointment so I felt it was excessive. Steve apologized but had I known I would have taken the shuttle home and came back later. I have always given you 5 star ratings but had to drop down somewhat this time.
Business response:
We apologize for the negative experience you had with us. Please contact Heather Bousquet at 727-847-5555 XT 1135, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Service Great service. Jamie, keeps me up to date of what is going on with my auto service. Nice job. I commend you on such a valuable employee. TY
Business response:
Thanks for your review!
Exceeds expectations Service advisor Jamie is knowledgeable, helpful, and was understanding of the problem I was having with my truck. The problem was intermittent, but he had a tech ride along, and the tech corrected the issue.
Business response:
We look forward to serving you in the future!
oil change Jason was very professional and courteous for the service and, while waiting we purchased a 2018 Jeep Grand Cherokee from Tina Robinson. We have bought several vehicles from Ferman but always go back to Tina for the sale.
Business response:
Thank you for your review, Toman!
Perfect, timely, thorough I am always treated great, vehicles always maintained perfectly, and clean after every service. Will be there whenever I need service. Very professional staff also.
Business response:
Thanks for your review!
Ferman Chrysler Jeep Dodge Ram of New Port Richey has a 4.6 star rating with 8,889 reviews.
Ferman Chrysler Jeep Dodge Ram of New Port Richey is open now. It will close at 8:00 p.m.