Ferman Chrysler Jeep Dodge Ram of Wesley Chapel

Jeepowner 

on DealerRater

6 years ago

In for service. Brian is an excellent advisor. Every visit to the dealership, Brian askes the right questions in order to understand exactly why I am brining me Jeep in for service. 

AGibbs 

on DealerRater

6 years ago

Great, advisor pays attention to my needs and what concerns. Excellent service, job completed on time Never before received so kind service. Eventhough I did not have an appointment the effort was done to receive my car Appreciate it 

McLawhorn Family 

on DealerRater

6 years ago

Awesome Left a gallon of milk in my car that exploded everywhere. Had it detailed and it came out smelling and looking like new. Thank God! 

Alexander 

on DealerRater

6 years ago

Best Price in Nearly entire state I had been searching for a little more than two weeks for a new or used 2019 Ram 1500 with a limited budget. I wrote many dealerships with the criteria hoping to get close to the $25000 I had available. Only 2 dealers came close one with a used one with 2700 miles and another brand new with 58 miles. Fermen came within $300 of the competing dealer that had the used one so Fermen it was! We rented a vehicle made lots of phone arrangements with Tommy Drain our salesperson to drive across the s... read more

Bob72 

on DealerRater

6 years ago

Kevin H. Was very professional and got the job done right! While trying to buy a car from Ferman can be a chore, for the most part I have always found the service very good. Particularly when it comes to warranty work. Kevin H. had me in and out quickly and the job was done right. 

Koffi 

on DealerRater

6 years ago

Friendly, professional and efficient as always Bill was great! He followed up with me through the whole process. He clearly explained to me that the road to fixing all my issues may be a long way but so far I’m satisfied. He kindly advised me to bring the car back as soon as the other issues start to pop again. As a customer, what we look for is not an absolute service BUT, attention, expertise and kindness. Ferman and employees have never let me down on these three qualities. Bill didn’t. 

Lou Ann 

on DealerRater

6 years ago

Great experience Tommy Drain & Bob Butler made my car buying experience easy & stress free. This is the 3rd time that Bob has helped with me buying a car. 

S&PMoyes 

on DealerRater

6 years ago

Jason Croucher Exceptional work ethics, went way above and beyond to ensure we were happy with our experience. Would definitely recommend Ferman and especially Jason to anyone seeking to purchase a new vehicle. 

Thomas Pellegrino 

on DealerRater

6 years ago

Customer Service was excellent . Jeep had operational issues. Service Tech, Bill fitted me in immediately knowing my job depends on the use of my car. Was able to get me a loaner car very quickly and I was on my way back to work, visiting clients. Bill went above and beyond to help me. Ever since I moved to Florida 3.5 years ago I have used Wesley Chapel dealership. They are one of the best dealerships I have worked with in the Tampa / St Petersburg area.