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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My Buying Experience To Ferman Chevy of Tarpon Springs...Attention General Manager. I received the enclosed letter, which I am sure is just procedure by law, which is denying me credit. However, it sparked a return to the must horrible and disrespectful service by Ferman and the attempted sale of a car to me last month. I was shown a car by a supposed “veteran “ who thought I was going to be fooled by lowering the payments by expanding the loan pay-off from 60 to 75 months That was, quite frankly, dishonest at least and unla... read more
Business response:
We apologize for the experience you encountered here at the dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I am very displeased and surprised at how the dealership in Tarpon Springs Florida dealt with damage done to my truck when it was there over a week and a half. I live three blocks from the dealership and drove it straight home after repairs were done. But the next morning when I opened the garage door I saw damage done to the bumper and they out right told me to my face I did it. I'm surprised how your company works and this is the second truck we have bought from you. To tell me to my face that I did it, and the best they c... read more
Not recommended for service. I go in for an oil change. Since I’m familiar with cars and typically do my own service, I watch. What I see is: 1. The lug nuts are tightened with an air wrench and no torque stick, which means that they are probably over-tightened. Over-tightened lug nuts usually result in brake pedal pulsation because the over-tightened lugs warp the brake rotors. 2. The tech uses the torque wrench afterwards, which just clicks. This also indicates that the lugs are over-tightened. 3. I ask the tech to check t... read more
DISHONEST .after we got home, and reviewed all the paperwork, we realized we did not receive the trade in amount they promised, or the interest rate. then after making a few payments, we realized the amount of the loan, and interest being charged. $400.00 a month of our monthly payment was going to interest......we could have got a better rate from a loan shark...when i asked jay for help he was not so pleasant anymore, in fact he was quite arrogant, and said you should read the fine print next time...totally disgusted with ... read more
Lied to My husband and I came into buy ME a car, somewhere in the process they told us that because my credit score was higher they needed to put my husbands name first and me be second to get the loan approved, we let every single sales person Zach, Jay, Chase, all of them that my husband does NOT have a driver's license, never will and is deemed uninsurable, are they sure it's ok to put his name first and will it help MY credit score even thought I'm the second signed, something very important to me? They all assured me it... read more
Pro mechanics dont know how to change a taillight bulb I brought my 1986 corvette in to have a tail light bulb changed, along with an oil change. I dont know what kind of service dept this is if I have to tell the mechanic how to open the hood. Then another mechanic tried to change the tail light bulb, but didnt know how to do that. Again, I had to stop him from damaging my car and I had to explain to him how to do it. He then laughed at me and walked away. I spoke to management along with the service manager and they both c... read more
Absolutely terrible I went in here to buy a used car. I was taken as a joke from the moment I walked in the door. First off I was low-balled to all xxxx on my trade in, then I was lied to about my credit score (I went to another dealership 2 days later and my CS was 100 points higher than what Ferman Chevrolet told me). I was told the deal couldn't get done before closing so they asked me to come back the next day. Their finance guy was incredibly rude and at one point the salesperson helping me disappeared for 3+ hours afte... read more
POOR Customer Service I had a car in for an alternator replacement at the end of the first day after no call i called them and was told the part just came in and the car would be ready in the morning, at 11:30 am I called and the representative was busy left a message to call me, at 13:00 I called again had to leave second message at 14:00 called again finally got the rep who said they are working on it now and will call at 16:20 i went up to the dealer who stated another 30 minutes and it would be done, If the car was going... read more
Poor Customer Service from the Service Manager Service Manager is not really Customer Service Oriented. he did not like being called on the table for his explanations. He needs to be reminded by his Managers that "The Customer is Always Right" If you are going to cut back on Service Related items, then be honest up front. I moved down here August, 2013 for a Job Change, and Chevy recommended I continue my relationship with Ferman. First couple visits were great. Now Service level has gone down. Previous complimentary service... read more
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is open now. It will close at 8:00 p.m.