Ferman Chevrolet - Tarpon Springs

Dimitri231 

on DealerRater

7 years ago

Absolutely terrible service Dropped my vehicle off Friday last week because I had a out tail light, mind you this is a 2019 vehicle, picked the vehicle up Monday and when I got home I found that the tail light still did not work, so they had my vehicle 3 days and lied to me saying they fixed it, had to bring it back for another 3 days of work for a TAIL LIGHT 

Jeanette 

on DealerRater

7 years ago

A/C blower issues Brought in 1:16 hearing noise near a/c fan. Tech unable to reproduce noise. Service offered program update to see if help. $280 no help. Noise got worse Blower quit. Spent another $700 Still need A\c control panel another $400. Feel I shouldn’t have paid for update. 

CUTTERJDH 

on DealerRater

7 years ago

Jut a couple of batteries!!! The batteries on our truck died from old age but the truck was parked in our driveway. For 13 years 100% of our service on this truck has been done by Ferman Chevrolet. Before we called AAA to get the truck started, we called the Ferman service Dept. to confirm they had the batteries we needed and we were told to bring the truck in. Once confirmed, we called AAA and had them come start the truck. Both my husband and I came for the service appt since the only requirement was to install 2 batteries... read more

Tls123 

on DealerRater

7 years ago

We never heard back from service telling us the had to get a We never heard back after 10:00 am spot until closing are part relay had to be picked up. Never called us until right prior to close then next day cost was an unfair price 

Vervloesem 

on DealerRater

7 years ago

Onstar lwft my car overnight with keys in the cat New car towed over a tire issue. Tire flat when I leased the car. They "fixed" it and said it was good. Two days later same tire flat. Service center had no concern that it was a two day old car. They could have easily come over five miles to collect the car (a flat tire), fix it at service and return it. Nope...road assistance was the only thing they would agree to. Told me to get a compressor and fill the tire myself. They were very busy they said. So told to,use onstar. Tw... read more

ANTHONYTARANTINO97 

on DealerRater

7 years ago

Expensive Well for anyone that is looking for a headlight assembly for 2012 Chevy Camaro, dont go and get it from the dealership because one assembly is $1,200. All because a factory assembly got water in it after a day of rain. This review may be little bias and specific. I do come here for some parts but sometimes, a part for my car is completely expensive as xxxx when I can find the same factory part online for cheaper. For example.... the headlight assembly, found it online for $370 and it's actually made from a GM Facto... read more

tristanrogers77 

on DealerRater

7 years ago

Felt very uncomfortable Unfortunately I was met upon arrival in the parking lot by who I believe is Keith (Salesmen not sales manager). I had seen an advertisement online for a nice pickup truck I wanted to look at. It was in in the wash rack so he took me back to look at. I like the truck and I wanted to talk finances so we went inside. I was trading in a 2012 Camaro so he asked to look. I agreed. After reviewing my car he came in and so started the games. He was rude then he was nice it's too much truck for you it's just t... read more

ind8303 

on DealerRater

7 years ago

Had the 30k check up Car drives a little off I got a Christmas card the day that I got home from service. It was for what I had done. Depressing 

TS 

on DealerRater

7 years ago

VERY Frustrating Went in for an oil change and an intermittent AC smell. We were told one hour; three hours later and now the smell is worse and constant since they sprayed something in the system. I'm now driving with the windows down hoping that it will get better, it's not after two days. Now I'm facing more hours to take it back.