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Ferman Chrysler Jeep Dodge Ram of Wesley Chapel
- Car Dealers
- Lutz, FL
About this business
Location details
24314 FL-54, Lutz, FL, 33559, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
a bunch of lying crooks. I wouldn't trust these people again if they were the last dealer on earth. They lied about everything. Especially Rafee in finance. The management wasn't any better. Once they have your money they don't know you anymore.
bad service department The worst service department . was Told will only take an hour and a half but two and a half hours still waiting. Was told only ten more minutesand that was 40 minutes ago. Will never come back. Will travel 15 miles further to get Jeep worked on.
This dealership is such a rip off and VERY poor customer service.Transmission fill tube came off, twice,once over filled with fluid and overheated 4 times!! Now they want us to pay for fluid/filter and check out,plus battery. After filling a complaint with BBB and JEEP,they now are refusing to repair my Jeep(with the lifetime warranty?)...BECAUSE I filled a complaint with BBB!! HELLO,ANYONE LISTENING,that is how you handle complaints?! WOW,with this attitude, service and lack of concern...you will be gone soon!STAY AWAY!!!
I Have been servicing our 2008 Chrysler town and country for the pass 24 months, we had nothing but bad experience, first time we took vehicle for services they wanted to add in a few extra services that we did not need I ask them to just to perform the oil change only. The second or third time we took the car in service for oil change. The car came back with a pin hole in the heater hose. They wanted $500 for the repair. I ask them not to do anything and I purchase the hose and installed it my self for less than$100bucks. W... read more
1 Dan not to much to say about this person other than he needs more training . He told me i qualified for several incentives to gotnone of them. NOT the problem. 2 Bob THE service manager the real winner. I had a problem with my new Grand it had afew missing screws in the bumper I ask for it to be fied NO problem bring it in ANYtime we will fix it I drove for S St Pete where I work and to briing it in on Friday 12ish drop off to pick up next day (they had told as i was signing the papers) there would be no problem also they ... read more
I have 5 new Jeep Grand Cherkees but I have to say this has been the worst experiance of my life. First the breat me ot of my old jeep telling me it had a awful car fax and they couldn't sell it . Well they did sell it the same day and made 11,000.00 profit and sece I had a trade I really didn't get any discounts at all. There was a problem with the front bumper and Dan the salesman said no problem just bring it in anytime next week and we will fix it. Wrong!!! The half way detailed the car and I had to bring it back to get ... read more
HORRIBLE! Dont buy a used from them. They will tell you it passed an 18-point inspection but wont provide you with the documentation to prove it! Next thing you know you car will have 100 things wrong with it and they will even lie when you file against them with BBB.And beware of the warranty. Its itemized, but their documents dont say that, and of course they wont tell you that. Fred, used car manager = AWFUL!
While on vacation, the factory installed burglar alarm system in my 1993 Jeep Grand Wagoneer would not shut off. I had the car towed to this dealer late on a Tuesday, knowing that they would not get to it until Wednesday at the earliest and assumed that they would not finish it until late Thursday. I rented a car to use until Thursday night. No one from the Service Dept. called me either Wed. or Thurs. so at 4:50 pm on Thurs I called and asked to speak to Jamie (my service advisor). He did not know the status of the car and ... read more
This dealer uses the typical " need to show commitment" to just start talking about prices.I was not getting married to the salesman, just buying a car so obviously no commitment from my part. This is an approach that insults intelligent customers but for some reason seems to be the standard in the industry. I had finance and was ready to buy a new Cherokee only if treated with respect and honesty. Never found out the price as I never showed " commitment" as the salesman required. Ended up buying the car at a dealer in Brand... read more
Frequently asked questions about Ferman Chrysler Jeep Dodge Ram of Wesley Chapel
How is Ferman Chrysler Jeep Dodge Ram of Wesley Chapel rated?
Ferman Chrysler Jeep Dodge Ram of Wesley Chapel has a 4.6 star rating with 6,066 reviews.
When is Ferman Chrysler Jeep Dodge Ram of Wesley Chapel open?
Ferman Chrysler Jeep Dodge Ram of Wesley Chapel is open now. It will close at 8:00 p.m.