Ferman Chrysler Jeep Dodge Ram of Wesley Chapel

Ramond Bruce 

on DealerRater

7 years ago

I AM PLEASE WITH YOUR SERVICE I am Disable veteran and have been using this location for more than 5 years of since 2007. IT WOULD BE GREAT TO HAVE A DISABLE TRANSPORT VEHICLE A THIS LOCATION. I would like to discuss this issue with upper management if possible 

Ridiculo13 

on DealerRater

7 years ago

Oil change Almost Priced at almost $90 for an oil change... 5 hours it took. And didn't even put a sticker or reset oil gauge... When people come in for service don't recommend higher oil or BS around that oil change cost that much. Fraud is what I call this place Thieft with a smile. I hope they don't do this to everyone. 

BRIE 

on DealerRater

7 years ago

Ever been lied to? Salesperson flat out lied. His manager justified and the Dealership Manager didn’t bother to respond!! I was looking to buy a CPO Jeep Cherokee and a new Jeep Cherokee. There was a Certified Pre Owned we liked better at the Ferman New Port Richey. As we were driving to Lutz, I received the following text: “The other dealership told us the gray one is sold. My boss said he will do the same price for the silver one you drove yesterday because he feels bad about not being able to get the gray one... How soon ... read more

Tt91899 

on DealerRater

7 years ago

Disrespectful sales manager Joey Soto We are looking to buy a Dodge Ram 2500. We have been to quite a few dealerships looking. We thought we had found the one and our salesmen, Kevin Manning and Keith Hyde, had been quite delightful. They went to their sales manager, Joey Soto, to work us up a price. Joey began texting me at this point asking how Keith and Kevin had been doing and I had nothing but praises. He worked us up a price and it was exactly the same they had listed on the website. During this time, we went to our ba... read more

psableski65 

on DealerRater

7 years ago

Just another used car dealer!! I was told that the Jeep had two sets of keys, after i signed the papers i asked about the 2nd set, they said nope don't have them, but you can buy another set! They let me drive off the lot with a unrepairable spare tire that costs $250.00!! 

Kevin B 

on DealerRater

7 years ago

Scams and liars!!! I cannot say enough bad things about this place!!! Liars liars liars!!! Tell your friends! Warn them to stay away!!! Do NOT deal with these people! They are liars and will run your credit over and over, even after they promise they won't. My mother and I went in there and was financed for a car. The original terms was 289 a month for 51 months. Everything was a go, however it was late so we couldn't get car insurance so we said we would come back the next day. We paid a 1800 dollar down payment and left. T... read more

MYGIRLCHEERS11 

on DealerRater

7 years ago

Be Honest Very disappointed I was told by the Manager that was going to take 300.00 dollars off the price and he didn't I shall have check at the time of purchase but I trusted him to do the right thing .The next day I checked and up set 

AJ1028 

on DealerRater

7 years ago

Poor service My experience at this dealership has been awful ever since I got my car. My car had a previous owner that used to take it to this dealership so I thought it was only right to continue to take it here. I am aware that my car is older so of course it’s gonna have problems and I’m trying to keep up with maintenance. At a service appointment, I got my break pads fixed or repaired (or whatever the correct term is) because I like to keep up with maintaining my car. When i leave with my car, my car is making noises and... read more

JOSH64 

on DealerRater

7 years ago

Would not recommend One of the worst experiences at a dealership I have ever experienced. I world love to give a great review but unfortunately I can not. Ferman has had several chances to make things right but I can not get a call back or anyone to respond. I have call and talked to several different people who say they are going to relay the message but never do. The last phone call the the dealership was the 6th call and message I have left with no response. They did not stand behind the truck that they sold me as there w... read more