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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was called about a recall and was scheduled to come in. The person I spoke with checked to se if the part was in stock, verified it was them scheduled me. When I got to the dealership a different service person told me that an LTZ part has to be ordered and would take 2 and a half weeks to get in. Im a teacher and am off for the summer so my time that I can take time off to get this fixed. The time that was told to me is the week I have to report back to work. I am not happy that I now have to make arrangements for a ride ... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
We were given false information regarding the car. The employees would not speak to me only my husband. My husband has tried to reach out to service department to speak to someone and no one will return calls
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Made my appointment and even missed work. 2 hour shuttle wait back home. Was told holiday weekend no time to look at until Monday. This was at 11:15am Thursday. lI will never go back plus no communication
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
The initial transaction with Joe started great, the truck came in and we were notified. We are 6 hours from the dealership and bought another truck from there. When we arrived the truck wasn’t fueled(only had 84%) fuel in tank according to app and gauge. Grant(who was covering for Joe) said it would be filled. We left snd the tank remained the same. DEF was not filled. Valve stems caps were missing from the tires but we found the empty box in the glovebox. Trash in the drivers and passengers door(pics sent to Joe @727-247-65... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
You scheduled an appointment for a recall of an airbag. I showed up for the appointment to find out scheduling never checked to see if the part was available.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
The service manager, Tony didn’t check his work and charged me $700 for a job that wasn’t complete and didn’t solve the problem. the worst experience I’ve had at a dealership in my lifetime.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
5 days in the shop, almost no word from service writer. I had already stopped going to this dealer as their service is so slow . But had to for theses parts.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I'm going to a different dealership I waited 2 and half hours for a oil change. Watched people abuse my truck then to get back in my truck I had to readjust my seat so I could get in bad practice by employees
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Nothing I would say would change anything. This will mor than likely the last time I am going to buy are there
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is closed now. It will open at 9:00 a.m.