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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
it was terrible, drop our truck off to fully completely detailed inside and out and picked it up and all they did was wash the outside and forgot do detail the inside and could see they never cleaned the top center of the roof, it looked like a mohawk and all the door jams were never touched cause they didn't detail the inside ,we drop it off Sunday and left the key cause we live all the way up in Hudson made a special trip , I called and service guy named Dave never looked at the truck when they were done with it , I wish I... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Your OK I've worked with better. The work they did was good. It doesn't take much talent to. Change oil and rotate 4 tires.
Business response:
Thank you for your review!
Overall good. First time going for a service. Bought new truck last September. When I called for an appointment, went to someone not familiar with the location or the service. Couldn't tell me if it would take 1hr or 1day. Said someone from service center would call me back to provide that information, never happened. When I showed up, young man outside asked for the keys, which I gave him. Went inside, no welcome, no direction, just four guys on the phone looking at me. Walked to the closest to me, when one few desks down s... read more
Business response:
Thank you for your review!
Took 3 months to determan my car was totaled! After saying they had ordered the parts to fix it as a cover up for taking forever
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
The service department does not seem to honor appointment times. After waiting for parts to arrive, I received a call from the dealership to make an appointment for repairs I had been waiting to get done under extended warranty. After I made the appointment on the phone, the operator said not to forget to get my 40 point courtesy inspection. I made the appointment for a Tuesday at 9:15. I figured the repair would take about 3 hours to perform. I brought my truck in around 8:30. I asked the Service Rep when it might be done a... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Put in a new thermostat and damaged the seal! Vehicle overheated 🥵 Had to pay to have it towed back to dealership for another thermostat!
Business response:
Thank you for your review!
Service center put in a thermostat for overheating! Damaged the seal and had to have the vehicle towed, which I paid for to repair do the thermostat!
Business response:
Thank you for your review!
2.5 hours to sit and wait for an oil change is ridiculous! Will need to find another place for service.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Told us to bring our car in at 9AM to put on a tire. No waiting. We waited 1hour and a half until I complained.
Business response:
Thank you for your review. Please contact us to let us know how we can better serve in the future!
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is closed now. It will open at 9:00 a.m.