Ferman Chevrolet - Tarpon Springs

Woods505.ds 

on DealerRater

11 months ago

Understaffed even with an appointment Cashier rude Additional fee charged with credit card not notified cashier rude about it 

tsmithlvn 

on DealerRater

11 months ago

They didn’t use a mat in my car and had dirt in there and on the door frame mud! I think they lied and didn’t change the seal because it felt the same as the one that was in there when I dropped it off. 

ROYCE_MCDONNELL 

on DealerRater

11 months ago

I had an appointment for Monday at 9:00 am and on Tuesday afternoon at 2:00 pm it still wasn’t taken in the shop so I picked it up. 

Waylon 

on DealerRater

11 months ago

The people I dealt with are scam artists. Charged me a part my car doesn't even have. Service department doesn't honor service and parts warranty. I wrote the general manager explaining my experience and got no response. 

donnaplaza 

on DealerRater

a year ago

It took too long a time, because my paperwork got mislaid, and they didn’t let me know. 

Jmlimauro2012 

on DealerRater

a year ago

Zero communication, lied on paperwork, supervisor lied when describing repair, had car for over a month and still wasn't ready when picked up 

Reina Luna 

on DealerRater

a year ago

Never been in this dealership before. I made my appointment for an oil change that I was told 4 point inspection was included. As soon as I entered the lobby I was not greeted with respect. Old man in charge sitting in the front desk make me feel I was lost instead of I was welcome, until I Said, I "have an appointment". I hope someone is able to read this. I was told to wait in the guest waiting room, which I only waited for about 35 minutes or less when I was told my car is ready to go. When I asked the reception girl to g... read more

RBELROSE88@gmail.com 

on DealerRater

a year ago

Not happy to find out that manufacturers recommendations aren’t always followed. On my last visit for oil change and tire rotation, I discovered tires were rotated from to back on same side not cross the front tires to the rear and rear tires straight forward to the front ,as stated in the Chevy owners manual. When I called to question why this was done ,I was told because of radial tires rotation is done like that. If I wanted them rotated the way I stated that I need to request a modified rotation. ?? What was done was mod... read more

Rajeswari 

on DealerRater

a year ago

I have been a client of you guys since 6 years after I moved from Dallas to here Tampa. But I would like to express my severe UNSATISFACTION AND UPSET with the people in the Service section from last couple of services. NO proper attnetion and NO proper communication in updates about the ETA and other things. NO Manager will care even we escalated. WORST in all aspects. I would like to give -5 (Minus 5) if allowed.