Ferman Chevrolet - Tarpon Springs

lindsegjr 

on DealerRater

a year ago

This place did one of the worst jobs on my truck and I had to go back 2 or 3 times to finish it and it still wasn’t done correctly. 

jpburlew1 

on DealerRater

a year ago

The Service Guest Relations Manager was a poor communicator. Would not answer voicemail. Kept car for two days to change transmission fluid. 

tjcrane66 

on DealerRater

a year ago

It took a week to get on their calendar. When I showed up on 1/28 I was told it would be looked at by Wednesday and determined if it would be covered by my expiring warranty or not but finished by Friday. Left a message on Wed at the end of business that was not returned. Called Friday afternoon with no response. At 4pm I stopped for an update and was treated rather salty. I was told he was ba led up by two weeks and could not confirm when it would be looked at. Neil went to find an update and amazingly it had already been d... read more

MBAUER2212 

on DealerRater

a year ago

It took four hours for a oil change and tire roration and two tire sensors replaced!!!! Totally absurd 

Jim Johnson 

on DealerRater

a year ago

Brought my truck in for an 830 appointment. Three hours later, I was still there waiting for my truck. The service manager was a nice guy, and he was not to blame, but it would seem that these guys need to hire some more mechanics. 

wheelerlisamarie 

on DealerRater

a year ago

Convenient location. No customer pick up a drop off available. Had to sit there two hours for an oil change. 

drde196004 

on DealerRater

a year ago

Pushy, a little insensitive to medical emergencies**** not sure they truly care about anything but their bottom line $$$$$$$$$$$$$$$$$$ 

drde196004 

on DealerRater

a year ago

Great inventory with large variable choices to choose from. Friendly and helpful staff but found them a bitter pushy and unwavering when a medical emergency arose and I was hospitalized with a stroke and 5 seizures @ TGH IN TAMPA. ( Do they not realize that hight end cars that are being g paid for in CASH are a dime a dozen????)) Especially in Pinellis, Tampa Bay, Miami, and All of South Florida. It is a real turn off . 

Martha Gleason 

on DealerRater

a year ago

I had a 9:45 appointment. To have new tires put on and to have The tire is balanced and have a Alignment done. at 4:30 I called to see if my car was done and it went to voicemail so again I called it 5:30 and again it went to voicemail so I drove there to see if my car was done. The new tires were on, but the alignment was not done and the guy that does the alignments had gone home I was very upset because I needed the car the next day, but I had to leave it because it wasn’t done and they said it’d be done the very first th... read more