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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We purchase 2017 traverse was told tow package that is what asked for. Joe Ford and Tom in service knew . Tow package not complete as of June 29
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Had a price locked in and by the end of the paperwork it was 10k more than discussed.
Business response:
Hi there, This is certainly a concern and we would like to make an effort to correct it if possible. Please contact me directly in at 727-934-5789. Sincerely, Chance Hatcher Sr. Sales Manager
There’s a scratch on my passenger side fender and I called the sales man the following Monday and he has still not called me back 2weeks later. They also sold me a truck with almost 6000 miles and three days after getting the truck the change oil light came on. Horrible service or no service!!
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Did not fix the fault with the check engine light. Had to take it back a second time and all they did was reset the fault. They claimed that the software was up to date. They lied because I was from out of town and all they did was clear the check engine light. When I got back to my hometown my dealership said the software was not updated and all the errors still had shown when I was inn Florida. They said your dealership never updated the software which GM had a bulletin on it. Never going back to them!
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Coffee, donuts, digital customer update board, fast turnaround, polite staff. Never going to Castriota again!
Business response:
Thank you for your review!
I was sent out of this dealership after having problems with my 2018 Silverado 2500. It’s in the process of being fixed by a mechanic… I would prefer to be put in contact with mr ferman.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I’m not sure who is using my email or if someone is writing up my vehicle for work not being performed but it needs to stop!
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I was on time for my appointment, not really sure why I had an appointment. It took them over 2 hours to change my oil, they did not even clean my car or rotate my tires like I requested for the second time.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
If i could get my truck fixed i would give you more five stars but have been waiting 6 months for a part
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is open now. It will close at 8:00 p.m.