Ferman Chevrolet - Tarpon Springs

tpavel 

on DealerRater

a year ago

The sales team is amazing however the service department needs work. The service department caused a botched deal for the sales Team. 

Stars2525 

on DealerRater

a year ago

This location does not communicate with the customer. Should not have to call 3-4 times leaving messages for call back to get status of vehicle. 

tchap3rd 

on DealerRater

a year ago

Brought my Korean after an accident. After a month, they said they were still waiting on one part, the hood. Said it wouldn’t be in for another two weeks. When two weeks was up they said there was a problem shipping and it would be another two weeks before the hood came in. When the hood finally came in, then they started working on the car. So basically for two months they had done no work. After they started working on the car, they found more problems and required more parts in time. These issues should’ve been fixed well... read more

ablewis18 

on DealerRater

a year ago

Tony needs to learn to talk to customers. Especially a vet like him should know by now. 

emersonlathe 

on DealerRater

a year ago

Bought new FOB to program. Original was deprogramed. Returned to program original, you broke case. No compensTion $ 347.72 only one fob functioning. Never going to do business with Fermam again. 

davidd320 

on DealerRater

a year ago

Worst dealership in history. Do not I mean DO NOT use the service sept. I brought my car in for whistle noise and after two weeks my car makes louder noises and they destroyed my cup holder and navigation screen !!! Please listen to me the service and manage t are terrible!!! Brought car in for simple fix and ended up more problems due to there lack of knowledge and customer care than I left it!!! General mgmt and staff under all scam artist out to take advantage to customers !! 

Lisadecamella 

on DealerRater

a year ago

**Review of Ferman Chevrolet Dealer - Tarpon Springs, Florida** I recently had a disappointing experience at Ferman Chevrolet in Tarpon Springs, Florida, which I feel compelled to share. Unfortunately, my family member's vehicle was not only brought in for service but was returned in a worse condition than it arrived. This situation is incredibly frustrating, and it reflects poorly on the dealership's commitment to customer satisfaction. One of the most concerning aspects of this experience was the lack of communication from... read more

jerryaflac 

on DealerRater

a year ago

Sad that you pay $45,000 for a truck and only comes with one key. And you want $300 for another which probably cost you $50. The last truck I bought was a Nissan from Maus and they wanted the same amount for an extra key which I bought online for $7 and they wanted $125 to program which utube showed me how to do in less than 45 seconds for FREE. Sometimes dealership are penny wise and pound foolish. 

ssjrp 

on DealerRater

a year ago

I brought my truck here with the engine light on drove away half mile came back on