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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The Service Managers are always hard to work with and aloof. When calling for updates they are not knowledgeable. The location is great but the people who work here just aren’t nice.
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I shopped online at several dealers and found the vehicle I wanted at Ferman Chevrolet. I had a 2018 Chevrolet Silverado Double Cab that I wanted to trade for a 2017 Suburban, My truck was serviced and detailed. It was ready to sell on the lot immediately. I knew the trade in value of my truck and the retail value of the Suburban. I knew how much money I should reasonably pay out of pocket for the difference. I don't like haggling. I drove an hour to the dealership. I told the salesman which vehicle I wanted. We took a quick... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Total lack of customer service, never returned calls, still waiting on parts. While Lisa is helpful she is surrounded by chaos. Wanted some minor touch up work done while my car was in your shop for a minor collision, window tinting, dings fixed, stripes updated, never happened. Went in for separate appraisal and everything, what a waste of time. Isn't this what your people are paid for? Very disappointed . The review would not let me continue without checking someone, I did not deal with any if them but had to check one. I ... read more
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Not sure why a 2019 battery would not carry a 3 yr warranty. Had one replaced in 2017 & 2019. A battery is a battery. All were GM batteries!
Business response:
Thank you for your review! Please contact us to let us know how we can serve you better next time.
Took my truck in for repairs through insurance. Had to take it back 3 times and still not fixed. No communication and no truck for over a month. Got transferred from collision to service and back again. No accountability no responsibility no communication and after all of that- no progress. Would not recommend
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
They didn’t rotate tires. Didn’t have tool. BUT, never came to waiting lounge to ask me for it. Dah!!
Business response:
Thank you for your review!
Upon my departure a wiper blade flew off my windshield on the highway. When I returned the agent said no problem. Now that wiper smears my window everyday.
Business response:
Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
3rd visit this time to get oil change after 1hr of waiting they brought my truck with oil drops all over driver side door an on windshield. The girl had to take truck to get cleaned . Had to wait again for 30 min. Your service department is way below average.
Business response:
Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Unless the car throws a code the mechanics can not tell me what's wrong with my car, no real mechanics left. I told the advisor what was going on with my car exactly and said it has plenty of gas to drive the car to feel what it was doing. My car was never driven, they said it stalled out when they backed it out of the bay but they couldn't find the problem with it. I was told I have a ghost problem. I even asked them for an experienced mechanic and that's not what I had work on my car. Instead they gave me a an estimate for... read more
Business response:
We would be more than happy to re-inspect the vehicle at no charge if given the opportunity and thanks for your business.
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is open now. It will close at 8:00 p.m.