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Ferman Chevrolet - Tarpon Springs
- Car Dealers
- Tarpon Springs, FL
About this business
Location details
43520 US Hwy 19 N, Tarpon Springs, FL, 34689, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Some of the people are very unreliable. Especially in sales. They DO NOT return phone calls. This is the same problem in service. You can call and leave messages to no avail. They DO NOT return calls. VERY RUDE !!! I have yet to see them actually fix a complex problem. Anything more than a flat tire I would go elsewhere.
Business response:
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
SCAM SCAM SCAM never will visit again and never will recommend this place to anyone ever! The website is a scam and I didn’t get the work done I was promised, an actual joke
Business response:
We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at shannon.truppi@ferman.com so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
Had trouble getting my vehicle handed back to me in prpoper condition. Had to argue with Service advisor to get work completed properly. Was told that something is broken so they were not able to put spare tire back in its storage position. Turned out that this was only an excuse. Mechanic could not be bothered.
Business response:
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
The worst service I have ever had at a Car dealership. My rep Tony was terrible, his manager was awful. Had me waiting over 3 hours and never updated my as to what was going on. Never did finish, no apologies no nothing. I would still be sitting there if I didn’t keep going to check on status. Terrible service, terrible service waiting area. Management is very unprofessional.
Business response:
Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!
I HAVE NOTHING TO SAY! THIS SURVEY IS A PAIN IN THE NECK. I DO NOT HAVE 25 WORDS TO SAY!!!!! IK WAS NOT THERE!
Business response:
Thank you for your review!
Purchasing a car from Ferman Chevrolet was one of the most disappointing car purchases in the more than 30 years of buying cars. The car we purchased, a 2020 Traverse, had 4,500 miles on it. The car was used as a rental and needed to have a few things serviced and corrected before we were presented with the car, but the salesman as well as the sales manager and the dealership in general, were mostly interested in selling the car than making sure that they were getting a customer. The oil and engine filter needed to be replac... read more
Business response:
Hello and thank you for bringing this to our attention. We sincerely understand and take full responsibility of this unfortunate oversight. We have gone through the notes and it appears that both the salesperson as well the management team has reached out to either you and/or the co-buyer in an effort to make good on this unique circumstance. Please feel free to contact me directly so that I can personally assist in making sure you are a raving fan of Ferman Chevrolet of Tarpon Springs. Chance 727-934-5789
I should not have to pay $1200 for a headlight.so I refused and took it somewhere else. 400 for labor for a head light? Not cool.
Business response:
Thank you for your review!
I do not blame anyone one but my self i was rushed into this purchase. The car was listed for 18k i ended up giving a trade in and still spent 26k. That includes 3k warantee finance and tax lic ect. I am stupid i paid too much for the car.
Business response:
Hello sir, Thank you for the feedback. We have reviewed your deal and want to make sure that you are completely satisfied with your purchase. Please contact me directly so that we can make sure you are a raving fan of Ferman Chevrolet of Tarpon Springs. I look forward to hearing from you soon. Chance
Other dealerships told me they couldn’t get the car I wanted Your salesman took the bull by the horn and found just what I wanted in 5 minutes I don’t need 25words that’s a waste of my time
Business response:
Thank you for your review!
Frequently asked questions about Ferman Chevrolet - Tarpon Springs
How is Ferman Chevrolet - Tarpon Springs rated?
Ferman Chevrolet - Tarpon Springs has a 4.6 star rating with 8,128 reviews.
When is Ferman Chevrolet - Tarpon Springs open?
Ferman Chevrolet - Tarpon Springs is open now. It will close at 8:00 p.m.